A legally binding interaction needs more than a video call

A shareholder meeting, professional election or public procedure has to satisfy rules that an ordinary online meeting was never designed to enforce. The organiser may need to verify who attended, establish voting rights, preserve the sequence of decisions, collect signatures and produce evidence that can withstand a later challenge. When the process is remote or hybrid, each of those requirements has to work digitally without excluding the people who need to take part.

The same problem appears in public services. A citizen may be able to open a form online but still need an official to identify them, explain a procedure, examine documents or create a certified record of the interaction. Moving that process to a generic video platform solves the distance problem while leaving the legal and administrative work unresolved.

Building legal certainty into the workflow

Councilbox provides technology for regulated meetings and remote procedures. Its Meetings and Assemblies product supports participant accreditation, quorum, agendas, debate, voting, signatures and records. A separate Voting and Elections product handles formal ballots. The platform creates a traceable record of the relevant events so the organiser can show how a decision was reached.

The company has extended the same approach into OVAC, its virtual citizen service office. OVAC allows public bodies and companies to combine appointments, assisted video service, document exchange, signatures and evidence in one workflow. Councilbox has also developed tools for digital immediacy in the justice system and for hybrid service that can connect in person and remote channels.

From corporate meetings to digital public services

Agustín Tourón and Víctor López founded Councilbox in Vigo in 2015. The company initially focused on giving remote corporate meetings legal certainty and added blockchain based traceability as the product developed. Demand accelerated in 2020, when organisations needed to continue governance activities during the pandemic. Councilbox became a reference in Spain for remote meetings that carried legal weight.

In 2021, Spain’s Ministry of Justice selected Councilbox to help develop its virtual desk for digital immediacy. That work informed the launch of OVAC in 2022 and widened the company’s market from corporate governance to assisted digital service.

A platform shaped by regulation and delivery

Councilbox serves companies, professional bodies and public administrations. Its product has to reflect the law governing each procedure, but it also has to work for people who may not be comfortable completing an entirely self service digital journey. That combination of software, legal design and assisted service is what allows the same foundation to support a board meeting, an election or a municipal procedure without reducing them to the same generic workflow.

When we invested

We led Councilbox’s €5 million Series A in 2021, with Peak Thomas, Telefónica’s Wayra and ABANCA joining the round. The financing supported product development, expansion of the technical, commercial and customer teams, and the company’s first stage of internationalisation. Councilbox had previously received seed backing from private investors and support from programmes including Vía Galicia and Cuatrecasas Acelera.

Why we backed Councilbox

Regulated interactions do not become simpler because they move online. The legal rules, identity checks and evidence remain, and in many cases become harder to coordinate. Councilbox turns that specialised knowledge into software that can be repeated across institutions and procedures. It is a good example of Deep Domain Computation: a platform whose value comes from understanding the professional and regulatory context as deeply as the technology itself.